Frequently Asked Questions

I use a variety of genuine crystals including amethyst, rose quartz, citrine, clear quartz, tiger's eye, and many more. Each crystal is hand-selected for its quality, colour, and natural beauty. If you have a specific crystal in mind, feel free to ask!

My candles are hand-poured using premium soy wax and infused with essential oils and high-quality fragrances. I use cotton wicks for a clean, even burn. Each candle is made in small batches to ensure quality.

Yes! Each card design is hand-illustrated by me and then printed on premium recycled card stock. They come with a matching envelope and are blank inside for your personal message.

Absolutely! I love creating custom pieces. Whether it's a specific crystal, wire colour, candle fragrance, or card design — just reach out through the contact form and we can discuss your ideas.

I currently ship within Australia. Shipping costs are calculated based on your location and order size. I'm working on offering international shipping in the future — stay tuned!

Orders are typically made and dispatched within 3–5 business days (as items are handcrafted to order). Standard shipping within Australia takes 3–7 business days depending on your location.

Yes! Once your order has been dispatched, you'll receive a tracking number via email.

Simply send me a message through the contact page with details about what you'd like — colours, crystals, fragrances, or any other preferences. I'll get back to you with options and pricing.

Custom orders typically take 5–10 business days to create, depending on the complexity. I'll give you an estimated timeline when we discuss your order.

Due to the handmade nature of my products, I cannot accept returns on custom orders. If your order arrives damaged or incorrect, please contact me within 7 days and I'll make it right.

Keep your crystal jewellery away from water, perfumes, and harsh chemicals. Store pieces separately to avoid scratching. Gently wipe with a soft cloth to maintain their shine.

Email me at [email protected] or call 0425 737 794. I'm also on Instagram, Facebook, Pinterest, and Blogger. I aim to respond within 24 hours.